Terms of Service

Overview

These Terms of Service govern your access to and use of Vesta OS, including our websites, applications, software, AI-powered workflows, dashboards, integrations, and related services. By using Vesta OS, you agree to these Terms.

Our Services

Vesta OS provides an AI-native operating system for alternative accommodation operators. The platform may include guest communication automation, pricing support, task dispatch, quality assurance workflows, settlement support, onboarding tools, analytics, and related operational features.

Your Responsibilities

You remain responsible for your business operations, guest relationships, listings, pricing decisions, vendor relationships, regulatory compliance, and final approval of actions taken through the platform.

Customer Data

You retain ownership of data you submit to Vesta OS. You grant us the limited right to process, host, transmit, analyze, and use that data as necessary to provide, maintain, secure, improve, and support the Services.

AI and Automation

Vesta OS may use AI, machine learning, rules-based automation, and automated systems to generate recommendations, draft responses, classify tasks, support pricing, flag exceptions, and assist operational workflows. AI outputs may not always be accurate, complete, or appropriate for every situation.

Third-Party Integrations

The Services may integrate with booking channels, payment processors, messaging tools, property management systems, cleaning vendors, and other third-party platforms. Your use of third-party services is governed by their own terms and policies.

Fees and Payment

Fees, billing terms, trial periods, usage-based charges, and subscription details will be set out in the applicable order form, proposal, online checkout, or written agreement.

Acceptable Use

You agree not to misuse the Services, including unauthorized access, reverse engineering, interference with platform security, misuse of guest or personal data, unlawful activity, or conduct that harms Vesta OS, users, guests, vendors, or third parties.

Disclaimers

The Services are provided on an “as is” and “as available” basis. Vesta OS does not provide legal, tax, accounting, real estate, insurance, or regulatory advice.

Limitation of Liability

To the maximum extent permitted by law, Vesta OS and its affiliates will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill.

Contact

For questions about these Terms, please contact us through the contact information provided on our website.

This page is provided for general information and does not constitute legal advice.